Privacy Policy

Last updated: April 02, 2026. This Policy sets out how hannahbethcoaching.com ("we", "us") processes personal data when you use the Site.

Data controller

Data controller: Henson Electrical Services Limited, with registered office at 70 KEATING CLOSE, ROCHESTER, KENT, ENGLAND, ME11NU. Companies House number: 10401437. Contact: [email protected].

Data we may collect

• Technical data such as browser type, device category, approximate region derived from IP address, and pages viewed.
• Interaction data relating to cookie choices and age-gate confirmation that is stored locally in your browser.
• If you email us, the content of your message together with your email address.

Sources of data

We obtain data directly from you when you email us or use preference controls on the Site. We also create technical data automatically through hosting, content delivery, and security systems that handle requests from your browser. We do not buy marketing lists and we do not try to identify you across unrelated websites for profiling beyond what is described here.

Purposes and lawful bases

We use data to operate and secure the Site, understand aggregate traffic patterns, comply with applicable law, and respond to enquiries. Where processing is necessary for the performance of a contract with you, we rely on that basis. Where we have a legitimate interest that is not overridden by your rights, such as securing our infrastructure and measuring aggregate performance, we rely on legitimate interests. Where we process special categories of personal data (which we generally do not intend to collect), we would rely on a specific lawful basis. Where consent is required for optional technologies, we obtain consent through the cookie banner and you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Cookies and similar technologies

We use strictly necessary cookies where they are required for basic functionality. Additional cookies may be used only in line with your cookie preference. See the Cookie Policy for detail on categories, retention, and controls. Similar technologies may include local storage keys used to remember your age-gate and cookie preference state so we do not repeatedly prompt you during a session or across sessions where permitted.

Retention

Server logs and analytics aggregates are retained only as long as needed for security and reporting, and are then deleted or anonymised according to our internal schedules. Email correspondence is retained for as long as needed to resolve your query and maintain a record of our relationship, unless a longer retention period is required by law.

Sharing and processors

We use service providers to host the Site, route traffic, detect abuse, and deliver email. Those processors act on our instructions and must implement appropriate technical and organisational measures. We may disclose information if required by law, court order, or a competent regulatory authority, or to protect the rights, property, or safety of users, the public, or us, where permitted by law.

International transfers

If processors are located outside the UK/EEA, we rely on appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or the EU Standard Contractual Clauses with a UK Addendum, or on adequacy regulations where applicable. You may request a summary of relevant safeguards by contacting us.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure; you should use up-to-date browsers and keep device protections current.

Your rights (UK GDPR)

Depending on the circumstances you may have rights to access, rectify, erase, restrict processing, object, and data portability. You may also complain to the Information Commissioner's Office (ICO) if you believe processing infringes applicable law. Where processing is based on consent, you may withdraw consent at any time.

How to exercise your rights (opt-out, withdrawal of consent, and deletion requests included):

• Email request: Send your request to [email protected] with the subject line "Privacy Request - Data Deletion/Opt-Out". Please specify the right you wish to exercise (for example access, deletion, withdrawal of consent, or opt-out of marketing) and include enough information for us to identify the data concerned (such as the email address or identifier you used).
• Cookies and tracking opt-out: You can withdraw or change your cookie consent at any time by clearing your browser cookies for this Site and reloading the page to re-display the consent banner, or by adjusting your browser settings to block or delete cookies. See our Cookie Policy for further details.
• Marketing opt-out: If you receive marketing communications from us, you can opt out by using the "unsubscribe" link in the message, or by emailing [email protected] with "Unsubscribe" as the subject line.
• Response time: We will respond to verified requests within one month, as required by the UK GDPR. We may ask you to verify your identity before we process your request.

Automated decision-making

We do not use automated decision-making that produces legal or similarly significant effects solely by automated means concerning personal data collected through this Site.

Children

The Site is not directed at anyone under 18 years of age. We do not knowingly collect data from children.

Changes to this Policy

We may update this Policy to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the date above and, where appropriate, provide a more prominent notice on the Site itself.

Contact

Privacy enquiries: [email protected]